In our case, the tenant contacted the landlord well within the 9-month period asking for the rental rate, but the landlord neglected to respond until within a 9-month period. In addition, the landlord refused to talk with me on any of the renewal points. He promised the tenant that in order to make more space for them, he would relocate the tenant in the space adjoining our tenant’s current space. The complications of doing so go beyond things we can discuss on this blog, but let us just say that at the time, our tenant believed him.
We worked to help the tenant with the design of the new space, and the tenant sent our information to the landlord so that we could move forward with the lease renewal. Meanwhile, the landlord refused to take our calls, speaking only with the tenants (a big no no). He also told them that since they had not given 9 months notice (which was untrue, they had, he just had not responded), he (the landlord) would be in financial trouble if they left, and threatened to sue them for damages if they did so!
The minute that the timing would not allow them to relocate to a third building, the landlord pulled a fast one on them, telling the tenants he would not do their relocation. This had serious repercussions on the tenant’s business. What we know now is this: the landlord never intended to go through with the relocation, but the tenant was understandably naïve, and they believed him. Because the landlord refused to liaise with us, there was little we could do to help.
I was sick over this deal at the time, as I knew the landlord was misleading them. Luckily for the tenant, we were able to get the lease term down to a year on the renewal, but it was unfortunate and difficult for us to watch our client believe in someone who we knew to be unfair and dishonest from the beginning.
The moral of the story? Do some digging around on a landlord’s history and the way he treats other tenants before choosing who you will go with. Landlords might seem nice when they strike up a deal, but it is hard to know what they (Landlords) are capable of. Working with a tenant representative broker and doing your research beforehand can work wonders in helping you secure the best deal and find a landlord who will treat you well as a tenant.