Tenant Improvements vs. Landlord’s Work Letter

Tenant Improvement Document

Tenant Improvement Document

What happens when the Tenant Improvement (TI) allowance is not enough to cover the cost of the landlord’s turnkey construction?  Tenants often find themselves paying the difference in the cost.  So how should you handle the TI allowance issue when costs exceed the landlord’s offer?

Whether the cost of improvements are over or under the allowance, the TI  is the tenant’s money since they are paying it back over the term of the lease.  Therefore, the tenant should try to receive the best value for their money.  You should always insist the landlord include their standard TI’s in the lease so you can compare all the proposals you receive from the buildings under consideration.

We always request a breakdown of the allowance in our requests for proposals because a detailed TI limits future change orders.  For example, we often come across TI’s that don’t include window treatments as part of the base building build out. Tenant’s often find this out after relocation when the sun is baking their office and realize there are no blinds.  Why? It wasn’t specified in the TI and now the landlord won’t pay for it post construction.

Though it may be difficult to obtain a definitive lease rate without full sets of  construction drawings to price out the job accurately, one option is to ask that the initial lease rate offer a TI estimate per square foot. This might give you a clearer comparison and also allow your broker to have leverage during negotiations after space planning. Once you narrow down your selection of buildings to a few properties, you can work towards comparing the landlord’s cost for their turn-key construction.

The landlord’s goal is to get you in the space as quickly as possible in order to get the rent clock ticking. In a turnkey build out, most landlords control the contractors so you can assume they are squeezing the best prices out of them. To achieve minimum cost and timely construction, it may lead to corners being cut and items often gone missing from the original plans and too costly to fix if identified late in the project.

But what if you want to bid the project out yourself? Some buildings may permit the tenant to take the cash and have the space built out themselves, while other buildings may have an “approved list” of contractors and subs. But the latter is similar to collusion because the approved contractors still work for the landlord. Many landlords can inflate their costs with administrative fees and higher costs such as mechanical, electrical and engineering plans.

You can take the cash for the TI and apply the funds to construct the space yourself. That way you control the construction and obtain all the tax benefits for leasehold improvements. Tenants who manage their own construction projects have complete control over the finished product and generally get more bank for the buck.  Tenant who proceed with construction should also hire a project manager to run the project and act as an advocate/liaison on their behalf.

Resource: Tenant Improvements vs. Landlord’s Work Letter

About Richard Neuman

Richard Neuman has written 25 post(s) in this blog.

Managing Commercial Real Estate (CRE) projects is a daunting task for any size company. As a business you may be asking yourself, "How do I deal with all of the different components of a construction and relocation project without interfering with my day job?" or "How do I manage the vendors, architects and contractors while avoiding costly change orders and hidden costs?" Over the past 25 years, I have provided Cradle to Cubicle guidance as an Owner’s Rep and tenant advocate to commercial tenants, hospitals and healthcare, broadcast facilities and charter schools. As Vice President in JLL’s Northeast region Project and Development Services group, my role is to lead businesses through the seemingly overwhelming challenges of construction and relocation, managing your budgets and project timeline. Would you like to know more about how I can help your business? Give me a call at 646-580-0606 or email me at [email protected] For helpful tenant and facility tips, check out my Blog: www.OwnersRepNY.com

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  • BostonOfficeSpace

    Valuable information Richard! Tenant Improvements / Work Letter / Allowance can have a profound impact on a lease transaction’s actual, “effective” economics. This is just one of those fine print details that is too frequently undernegotiated for the Tenant’s benefit, which is especially common in cases where the tenant is “going it alone” unrepresented (DIY), or when the tenant works through a broker who is, in-fact, representing the Landlord’s best interests.

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